I have been using Ian and his team at Exchange to manage two rental properties for the last year. I intend to have Exchange manage each subsequent property for me. They’re that good! Service has been exemplary. They are really in tune with the needs of the tenant and are very efficient when it comes to organising repairs, maintenance, statements or other items. They have provided me with lots of sound advice (as the landlord) and their attention to detail is superb. I love Exchange because I am working with senior people who know property management very well. I am not dealing with a novice agent who is only biding their time before they get into sales. This makes all the difference when it comes to knowledge, experience and service. My tenants are very happy, and I am very happy as a result.